Refund policy


We take pride in customer satisfaction at Sisterlee Boutique and if for any reason you do not love your purchase, you have 14 days to return for store credit.  We do not issue refunds back to your original method of payment.  


To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags(if applicable) , and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at shopsisterleeboutique@gmail.com. We currently do not offer return labels nor do we reimburse shipping costs. Items sent back to us without first requesting a return will not be accepted.

Return package must be postmarked 30 days from the date you received your package.  Refunds are issued back as store credit and will be sent to you in the form of an E-Giftcard via email when your Return is processed.  It will be sent to the email address we have on file. 

Please include your invoice in your return shipment. We suggest using USPS and please hold onto your tracking number in case we need to locate your return.

You can always contact us for any return question at shopsisterleeboutique@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us within 3 business days if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items

The following items are Final Sale and may NOT be returned at anytime:

Sale Items 
Gift Cards 
Intimate Apparel (bralettes, underwear) 
Accessories (hats, scarves, jewelry) 
Shoes must be returned in original packaging and show no signs of wear at all


Exchanges

Sisterlee Boutique accepts Exchanges *within 30 days* of the purchase date.

Exchanges are for the SAME item but in a different SIZE.

Exchanges are subject to availability.

We currently do not offer return labels nor do we reimburse return shipping costs.

If the requested item and size are not in-stock, we will process the exchange as a Sisterelee E-gift card.

The automated email will be sent to the email address used to place the order.